Associate Product Manager
Be part of the Product Development Team at Mastercard, Data and Services
Associate Product Managers (PM-Ts) work as part of our product teams, playing a meaningful role in developing and executing Data and Services' product vision. On the software side: PM-Ts drive products and features from conception to release, working closely with UX designers, software engineers, and quality assurance engineers to build analytically sophisticated and intuitive products. On the business side: PM-Ts assist in client delivery, partnering with consultants, sales & marketing, and Data and Services' clients to maximize our impact on some of the world's largest companies in retail, banking, restaurants, insurance, and other industries.
Make an Impact as a Technical Product Manager
As a PM-T, you will manage the development of one or several analytic products serving a wide breadth of industries. Mastercard's diverse suite of products enables PM-Ts to work on a variety of exciting projects, including:
- User research - You will lead the discovery phase of new features. What business problems are users trying to tackle? How are they doing that today, both in our software and externally? What are their biggest pain points with that process, and how can we design a product which best helps them?
- Prioritization - You will partner with roles across the organization including consultants, engineering, and sales to determine the highest priority problems to solve.
- Solution Scoping - You will evaluate trade-offs between many possible solutions to a problem, taking into account usability, technical feasibility, client timelines, and differing stakeholder opinions to make a decision.
- Release Management - Mastercard believes in an agile approach to software development, so PM-Ts break large features into smaller, releasable milestones to collect feedback from users as early as possible. You will be responsible for evangelizing releases to users, incorporating feedback, and tracking usage to inform future development.
PM-Ts also dive deeper into:
- Analytic Investigations - We are an analytics company. PM-Ts partner with engineers and consultants to develop innovative analytic solutions to complex business problems.
- Design Projects - At Mastercard, design isn't left just to CX designers. Together with designers, PM-Ts create mockups for features, overhaul existing designs, and institute innovative UX paradigms.
- Product Marketing - PM-Ts collaborate with sales & marketing to craft the best way to communicate the value of our products to potential clients.
How will I do that?
As a PM-T, you will sit and work with small, cross-functional engineering teams dedicated to one or more of Mastercard, Data and Services products.
- You will work with the team to define a vision, establish team culture and processes, and create functional requirements and designs.
- Given our emphasis on agile development, you will share ideas early, collaborate with teammates, and rapidly incorporate new feedback and ideas.
- You will quickly develop skills in universally-used software such as SQL and R, and gain experience in industry-standard software like InVision, Splunk, and the Atlassian suite.
- You will stay engaged throughout the feature life cycle, bridging gaps between designers, engineers, consultants, and users.
What does this mean for me?
PM-Ts grow rapidly in their careers, receiving mentorship from senior leaders and taking advantage of the diverse opportunities Mastercard offers:
- Grow as a product leader by owning team direction and evangelizing the product vision throughout the organization
- From day one, learn to make tough decisions that have a significant impact on Mastercard's products and users
- Work closely with several roles including UX designers, software engineers, quality assurance engineers, and consultants
- Craft an ideal work environment by helping shape team processes and culture
- Gain experience in a variety of skills from data analysis to design and focus on areas which interest you most
- Gain a deep understanding of intricate business processes across clients and industries
Bring your Passion and Expertise
PM-Ts are effective communicators, skilled multi-taskers, and highly organized with an acute attention to detail. PM-Ts have a strong interest in problem solving, good business sense, and an eagerness to learn. PM-Ts are passionate about technology and software, think critically about design, and they can readily list 5 improvements they would make to their favorite app or website. Prior software and/or product management experience is a plus.
Mastercard Worldwide is an Equal Employment Opportunity Employer and does not discriminate in employment on the basis of age, race, color, gender, national origin, disability, veteran status, or any other basis that is prohibited by applicable law.